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Privacy Policy

Halston Melbourne – Privacy Policy

At Halston Melbourne, your privacy is our priority. This policy outlines how we collect, use, and protect your personal data. By using our website, you agree to the terms described below.

1. Information We Collect

Personal Information
We collect the following details when you place an order or contact us:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment information (processed securely via trusted third-party gateways)

Usage Data
Automatically collected when you browse our website:

  • Pages visited, time on site, and click interactions

  • Device, browser type, and IP address

Cookies & Tracking
We use cookies to:

  • Enable essential website functionality

  • Personalize your shopping experience

  • Gather analytics to improve our services

You can manage or disable cookies through your browser settings.

2. How We Use Your Data

We use your personal data to:

  • Process and ship your order

  • Improve your browsing and shopping experience

  • Send updates about your order

  • (With your permission) Notify you of promotions or exclusive offers

3. Data Security

Your information is stored on secure servers.
All payment details are encrypted and handled by PCI-compliant payment processors.
We never sell your data and only share it when necessary for core services.

4. Sharing with Third Parties

We only share your data with essential, verified partners:

  • Payment gateways (e.g., PayPal, Stripe)

  • Shipping providers (e.g., courier companies)

  • Email communication platforms

  • Review platforms (for gathering customer feedback)

5. Your Rights

You are in control of your information. You can:

  • Access or update your personal information

  • Request deletion of your data (unless legally required to retain it)

  • Unsubscribe from marketing emails at any time

  • Adjust cookie settings in your browser

6. Communication Storage

Messages sent via our contact form or email may be securely stored to help us provide better service. These are treated with confidentiality.

7. Policy Updates

This Privacy Policy may be updated to reflect changes in legal, technical, or business needs. The latest version will always be available on our website. We recommend checking it periodically.

8. Contact Us

Have questions or concerns about your privacy?
Please reach out via our Contact  page — we're here to assist.

Free Shipping Across Australia

We ship throughout Australia and the surrounding areas using secure and trackable shipping methods. This ensures you receive the fastest and most reliable service. Free insured shipping for all orders within Australia.

Secure Payment

We offer secure payment methods through your local bank, including ,Visa, MasterCard, Amex, Apple Pay, Google Pay, and Shop Pay.

30-Day Returns

Not the right fit? No problem! You can easily return or exchange your product at any time. We offer a 30-day return or exchange policy if for any reason you are not satisfied with your order.